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TERMS AND CONDITIONS
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QUOTATIONS/CUSTOM REQUIREMENTS
EMCO High Voltage Co. welcomes inquiries concerning custom power supply requirements, or modifications to existing standard models. Whether for prototypes, or production quantities; military or commercial, we can promptly assist you in procuring a cost-effective design to meet your requirements. Requests for quotes will be accepted by mail, telephone, e-mail, or fax; specifying your electrical/mechanical and quantity/delivery requirements in detail allows us to quote quickly and competitively. Technical assistance is available.
HOW TO ORDER
Orders may be placed directly with the Factory by mail, telephone, e-mail or fax. Customer assistance is available to help you identify the product, and correct part number you require. There is no minimum order required for standard units offered in this catalog. All prices quoted are F.O.B. Sutter Creek, CA, in US dollars. Applicable Federal State and Local taxes are extra. For your convenience we accept VISA, MasterCard, Discover and American Express. Prices are subject to change.
DELIVERY
All standard catalog items are generally available from stock. We are able to ship stock items within 24 hours. Should stock be depleted, standard catalog items will be available within a few weeks of order. Scheduled orders are welcome, provided that scheduling does not exceed 12 months from order date, and schedule is confirmed in writing. Scheduling changes require a minimum of 60 days notice. Cancellations may require a fee. Modified or custom product orders and large orders are accepted on a non-cancelable, non-returnable basis.
WARRANTY
EMCO High Voltage Co., (supplier), warrants standard catalog items against defects in workmanship and materials for a period of one year after date of original shipment to purchaser. Supplier's liability under this warranty is limited solely to repairing, replacing or issuing credit, at supplier's discretion, to the original purchaser for products that have been determined by supplier to have a defect in material or workmanship. It is the responsibility of the purchaser to timely notify supplier of any claim of defective products. The purchaser is responsible for the shipping or transportation related costs associated with any returned items. This warranty shall not apply to products which have been physically damaged, misused, altered or repaired without authorization in any manner. Supplier assumes no liabilities for consequential, incidental, special or other damages of any kind through the use or misuse of its products. No other obligations or liabilities are expressed or implied. EMCO reserves the right to revise or make improvements to its products at any time and without obligation to notify any person of such revisions or improvements.
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